Refund Policy

Last updated: July 20, 2026 — DRAFT for review before launch.

The 90-Day “Feel the Difference” Guarantee

We tell you to give Enlyven the full 90 days — so the guarantee lasts the full 90 days. If you don’t feel the difference within 90 days of your first purchase, it’s on us: we’ll refund what you paid. No return shipment required, no interrogation.

What’s covered

  • Your first purchase. The guarantee applies to your first Enlyven order — your first bottle, or the first order if you bought a bundle or started a subscription.
  • One guarantee per customer. It’s a make-it-right promise, not a coupon — it can be used once per customer.
  • 90 days from delivery. The clock starts when your first order is delivered.

How to claim it

Email support@violaire.com with your order number and let us know it didn’t work for you. That’s it. A human will confirm within a few business days.

How you get your money back

Refunds go back to your original payment method. Once approved, please allow 5–10 business days for your bank or card issuer to post it. If your payment method is closed or expired, contact your bank — the refund is still routed through them.

Subscriptions

Subscription renewals aren’t sales-trapped: you can skip, pause, or cancel online anytime, effective before your next billing date. Cancellation mechanics live in our Subscription Terms. Your first subscription order is covered by the 90-day guarantee above.

Damaged, wrong, or missing orders

Separate from the guarantee: if your order arrives damaged, arrives wrong, or never arrives, email support@violaire.com with your order number and we’ll replace it or refund it — your choice.

Questions

support@violaire.com — plain English, no fine-print games.